Delivery Information

To make things run smother please ensure that your delivery address is correct (including postcode/Eircode) before paying for your order. We are unable to take responsibility for the loss of a parcel where incorrect or incomplete delivery details have been provided.
Delivery timescales are approximate and subject to availability. We cannot give any guarantees as to the precise timing of a delivery. We do not take responsibility for delays once the products have been dispatched from our warehouse.
If your order is delayed by more than 21 days, we will give you the option to cancel your order. Please email us or call us if you wish to cancel your order.

Returns

Once you cancel your order within 14 days following the date of receipt of your order and we receive your returned item within 14 days of your notification of cancellation we are happy to provide a refund provided the products are unopened, unused and in the original packaging.
For health protection and hygiene reasons, we are unable to offer refunds, replacements, or exchanges on certain medical or personal care items that have been opened or any product with a hygiene seal that has been broken.
You are responsible for any postage incurred in returning the items you wish to return to us. Unfortunately, we do not refund postage on return of part orders.
We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or damaged.
If you wish to return any item please contact us at info@kellyspharmacy.com
Or call 059 91 43007